Non-Credit Workforce Development and Test Preparation
Payment Options

For additional information or questions regarding payment options, please contact our office at 540/568.4253 or by email at *Federal financial aid is not available for non-credit courses.

  • Credit Card (Visa, MasterCard, Discover, and American Express)

    Choose Pay by Credit Card at checkout. You will be redirected to the credit card payment processor after clicking submit. Please have your credit card ready. Once payment is successfully completed, you will receive a payment receipt and a registration confirmation by email. There is a $5 credit card convenience fee assessed at the time of payment. Credit cards can only be accepted online.

    ***Important note for those paying by credit card***
    Please have cookies enabled and private browsing disabled when paying by credit card. Once you click submit for credit card payment, you are redirected to the credit card payment processor. Do not use your back button or navigate away from the page until you have successfully completed your payment. Failure to do so will cause your registration and payment to not process properly. Please contact our office if you do not receive the registration confirmation screen after payment is processed.

  • Check, Cashier's Check, Money Order

    Please complete the registration form and submit with payment to the address shown on form no later than 2 weeks prior to the start date. (Registration can be made in-person up to 2 business days prior to course start date.) Some programs fill up quickly and enrollment is not guaranteed until payment is received.

  • Private Loan, Sallie Mae or Wells Fargo

    You may consider a private loan with your banking institution or local credit union. As an alternative, you may apply for a Sallie Mae Smart Option Student Loan or a Wells Fargo Collegiate Loan.

    To qualify/apply for a Sallie Mae or Wells Fargo loan:

    • The cost of the course must equal or exceed $1000.00. The requested loan amount cannot exceed the course fee.
    • You must be registered in the course prior to Outreach certifying the loan. Complete and submit the registration form.
      • You will be registered for the course on a conditional basis for up to 10 business days once the registration form is received. Your course registration will be cancelled if we do not receive notification from you or your loan provider within the 10 business days. Once payment is processed, you will be fully registered in the course and we will email you a registration confirmation.
    • Apply online with Sallie Mae or Wells Fargo.

    They will evaluate your credit score and may recommend a co-borrower for those with low scores or minimal credit history. NOTE: Please use the following James Madison University Continuing Education account when applying: 003721-98.

    Outreach & Engagement will be notified of the application and asked to verify and certify course information.

    Any questions regarding your loan should occur directly with your loan processor. Refer to their website for contact information. For questions on how to register or to inquire about the loan process, please contact our office.

  • WIA Assistance

    All of our non-credit workforce development training programs have been certified by the Shenandoah Valley Workforce Investment Board for persons eligible for Virginia WIA training assistance. There are very specific eligibility requirements. Please contact your local Virginia Workforce Centers One Stop for more information on determining eligibility and your next steps.

  • MyCAA Scholarship Program – Workforce Development Program for Eligible Military Spouses

    Our institution is approved for participation in the MyCAA scholarship and most of our non-credit workforce development training programs are eligible. Please complete and submit the registration form to receive the non-credit education and training plan you will need to submit with your MyCAA application. Visit the MyCAA AI Portal for more information on eligibility requirements.

  • Payment Plan for Paralegal Studies Certificate

    A 3-part payment plan is available for our Paralegal Studies certificate.

    • You must complete and submit the registration form, Paralegal Payment Plan Agreement, and first payment no later than 1 month before course start date.
    • There is a $50.00 non-refundable administrative fee to set up the payment plan.
    • An enrollment confirmation receipt and invoice for the remaining balance will be sent to your registered email address. Payments can be made online by credit card or you can mail a check.
    • Cancellations received prior to the course cancellation deadline will receive a full refund minus the $50.00 administrative fee and any credit card convenience fees. No refunds will be given past the course cancellation deadline.
    • You are responsible for paying the remaining balance in full once the cancellation deadline has passed. Failure to pay any installments by agreed upon due dates will result in being dropped from the program and your account may be turned over to collections. No refunds of payments already submitted will be made. No payment extensions are allowed and transfer to another program is not available.

  • Employer/Sponsor Billing

    If your course fee will be paid directly by your employer or other third party, you can request billing to a sponsor. This request must be received no later than 1 month prior to the course start date. Complete and submit the registration form along with your sponsor's contact information to initiate the billing. Sponsor authorization documentation on official letterhead or other authorizing documents must be received within 3 days of registration to confirm your registration. You will receive a registration confirmation once the documents are received and processed.

    To inquire about this process, please contact our office.

What is the cancellation/refund policy?

Unless otherwise noted on the program registration page, the deadline for cancelling a registration will be 5 business days prior to the course start date. If we receive notification by email before that deadline, we will:

  1. Reschedule the student in a future course, or
  2. Refund the course fees (minus $25.00 administration fee and any convenience fees).

Cancellations beyond the deadline will receive no refund.

*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates), whether you would like to reschedule or receive a refund, and a daytime phone number where we can contact you.

To cancel a non-credit course registration, contact:

To cancel a Home Visiting Consortium or Virginia Project Connect registration, contact:

To cancel a Lifelong Learning Institute registration, contact, 540/568.2923.

Refunds for check payments may take up to six weeks since refunds are processed through the Commonwealth of Virginia. Payments will be refunded to the person/company that issued the original check. Refunds for credit card payments will be made to the credit card used for the original payment. Processing time will vary based on your financial institution.

Please note that additional refund restrictions may apply on certain courses, conferences, or certificate programs. Please see the individual course, conference, and certificate program pages for additional information.

Outreach & Engagement reserves the right to cancel any program, in which case, a full refund (minus any convenience fees) is automatic.

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